negotiation skills

Effective Negotiation

In this course you will develop your negotiating skills in order to achieve an optimal outcome for both and creating a good relationship.
Beste Opleider van Nederland 2023


Negotiation is considered a specific skill. Successful negotiating is mainly related to how you deal creatively and confidently with the interests of both the other and yourself. In this course you will develop your negotiating skills in order to achieve the desired results. This means both achieving an optimal outcome and creating a good relationship. The starting point is the search for a win-win situation in which the problem is separated from the people. Together we will work on a successful negotiation result.


  • You are able to negotiate successfully
  • You take your negotiation qualities to a higher level
  • You learn to look for solutions in the mutual interest
  • You are able to adapt your communication style to the negotiating partner
  • You learn to deal with tension and emotions
  • You are able to prepare the negotiation in a targeted and effective way

Target audience

This course is suitable for anyone wanting to improve their negotiating skills.

Want to know if this is a match? Fill in a Personal intake.


This course as tailor-made in your organization?
View the possibilities of Incompany here.

0 / 0

The programme

Wondering what the programme is about? Check it out here.


  • Characteristics of negotiation
  • Distinction in the negotiation phases
  • Creating a result-oriented negotiating climate
  • Insight into one’s own behaviour and its effects
  • Negotiation strategies
  • Seeking solutions in mutual interest
  • Your personal negotiation style
  • Targeted preparation for negotiations
  • Best result taking into account the relationship
  • Your questions about difficult situations or people
  • Practical situations and examples
  • Personal action plan

Study method

We choose a thorough approach to best help you achieve the next steps in your daily practice.

Receive a ICM Certification after finishing this training!

  • Online intake

    Before the course a written intake takes place. In this intake you will fill in your personal learning goals.

  • Link to your practice

    Through targeted exercises, sharp analysis and valuable feedback you will develop your negotiating skills. Under the guidance of an experienced trainer theory and practice are alternated and you share your experiences with other participants. You can bring in negotiation situations from your own situation.

  • Personal action plan

    You conclude the course with a personal action plan.

  • ICM-certificate

    After completing the course, you will receive your ICM certificate.

Nice to know

  • When you attend this course in the Virtual Classroom, this study method applies.

  • ICM also offers this course incompany, tailor-made for your organisation.

Locations & date

Enroll directly to this course near you

Locations & date

The course times are 9.30 to 17.00 and comprises two days. This course can also be followed completely online via the virtual classroom.

The online version comprises  four half days. You can choose between the morning session from 09.30 to 12.30 and the evening session from 19.00 to 22.00.

The course takes place in juni 2024, augustus 2024, september 2024, december 2024, februari 2025, april 2025, juni 2025, augustus 2025, september 2025 and december 2025.

The course is provided in Amsterdam, Arnhem, Breda, Eindhoven, Groningen, Online Virtual Classroom, Rotterdam, Utrecht and Zwolle.

Teaching locations

ICM leslocaties
Maximum group size: 12 persons.


The investment is € 1.095,-.

This excludes € 47,50 per day for the day arrangement or € 17,50,- per evening for the evening arrangement. For online meetings we do not charge arrangements fees.


The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.

More information


There are various options for subsidies for both employers and private individuals to follow a training.

More information

Possibilities for your employer

Many employers have a training budget that allows employees tot develop and grow in their career. You can find out what the options are within your organization by checking your terms of employment or by checking with your manager or HR.


The invoice for this course will be sent after the first meeting. If you would like to receive it beforehand, you can mention this in the comment section of your enrolment form.

Personal advice

Our advisors will be happy to help you with personal advice, for example about which course best suits your goals. You can also contact our advice department for practical questions.

Need Study Advice?

For free advice, call our study advisers.

Call 030 - 29 19 888

Available again tomorrow from 8.30

Call me back

If you prefer to be called by us at a more convenient time, please leave your details here.

Free advice

Call for free advice from our study advisors 030 29 19 888 or ask your question by email:

Online Campus

At the ICM Campus we offer you inspiration for more success and happiness in your work (in Dutch).