Communication

Effective Communication in 4 months

Learn the subtle processes involved in personal contact, examine your communication style and learn what it evokes in others during this four month course.
Beste opleider van Nederland Certified B Corporation

Summary

Clear communication is often essential, so why don’t things always go the way you want them to? During the course Effective Communication in 4 Months you will switch off your autopilot and consciously consider the subtle processes involved in personal contact. Among other things, you will examine your communication style and learn what it evokes in others. You will also experience how to constructively connect with your interlocutor. By practicing intensively using your own situations over this four month course, you will considerably improve your communication skills.

Unique benefits

  • Long term learning effect due to personal action plan
  • Personal support from an experienced communication trainer
  • Insight into your personal development areas
  • Become a strong conversation partner

Result

  • You will listen actively and empathetically
  • You will be able to ask the right questions so you can discover what the other person really means
  • You can get a clear message across about what you think, feel and need
  • You affiliate and connect with the other
  • You can advocate your self-interest without damaging your relationship with the other
  • You can cope with difficult situations
  • You will be more confident and come across more powerfully

Target audience

This course is suitable for anyone wanting to develop their communication skills over a longer period of time.

Want to make sure this training is right for you? Schedule a Personal intake.

Incompany

Would you like to organise this course for several colleagues within your organisation? Then an incompany programme might be interesting.

  • Tailor-made for your organisation
  • Aligned with the learning needs of the participants
  • Aligned with team and organisational goals
Check out the possibilities here

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The programme

Wondering what’s covered each day? See the programme here.

Programme

Day 1 – Miscommunication and basic skills

  • Miscommunication and other communication difficulties
  • Why talking starts with listening
  • Asking for feedback = getting to know yourself better
  • Set to work… discover your communication style

Day 2 – Insight into your own communication behaviour

  • Assertiveness, the balance between too cautious and too aggressive
  • Non-verbal communication: what you tell, without saying a word
  • Insight into interaction patterns: action is reaction
  • Set to work… what makes being assertive difficult?

Day 3 – Empathise with the other

  • Look at the other: the power of thoughts
  • Empathise with the feelings and concerns of the other
  • Create rapport: a proven method of making contact
  • Set to work… discover your own conflict style

Day 4 – Communicate from your own strength

  • Conflicts: winning without losers
  • Core qualities: seek your pitfalls and find your strengths
  • Set to work… with your personal action plan

Study method

We choose a thorough approach to best help you achieve the next steps in your daily practice.

Receive an ICM Certification after finishing this training!

  • Intake

    Before the course you will gain access to the interactive learning environment of ICM. Here you will fill in an online intake form in which you answer a number of questions to ascertain your personal learning goals. This clarifies your goals, for yourself and your trainer.

  • The trainer

    The trainer is a professional expert, but above all your personal coach.

  • Meetings

    The meetings are focused on the interaction with your trainer and fellow trainees. Through the use of different working practices you gain new knowledge and insights and practice your skillset. There is a lot of opportunity for you to practice with your own cases and examples from your own working practice.

  • Personal action plan

    At the end of the course you will make a personal action-plan. This supports you in applying what you have learned into daily practice, even after the training has ended.

  • ICM-certificate

    After completing the course, you will receive your ICM certificate.

Nice to know

  • When you attend this course in the Virtual Classroom, this study method applies.

  • ICM also offers this course incompany, tailor-made for your organisation.

Locations & dates

Register directly at a location near you.

Locations & dates

You can follow this course in two ways:

Day: The course times are 9.30 to 17.00 comprising 4 meetings.
Evening: The course times are 19.00 to 22.00 comprising 8 meetings.

This course can also be followed completely online via the virtual classroom.

Would you prefer to take a faster course? Check out the course Effective Communication.

The course takes place in October 2026, January 2027, March 2027, May 2027 and October 2027.

The course is available in Amsterdam, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Maastricht, Online Virtual Classroom, Rotterdam, Utrecht and Zwolle.

Training locations

ICM leslocaties
Maximum group size: 12 persons.

Investment

The investment is € 2.095,-.

This amount excludes € 57.50 per day for the day arrangement or € 25.00 per evening for the evening arrangement. This covers the use of the facilities, coffee/tea/soft drinks and (for the day arrangement) an extensive lunch. Naturally, no arrangement costs are charged for online meetings.

VAT

The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.

More information

Financing

There are various financing options and subsidies available for both employers and individuals for taking a course.

More information

Opportunities offered by your employer

Many employers provide a training budget to enable employees to develop and advance their careers. To find out what options are available within your organisation, please review your terms of employment or consult your manager or HR department.

Invoice

The invoice for this course will be sent after the first meeting. If you would like to receive the invoice beforehand, please indicate this in the comments field when registering.

Personal advice

Our advisors are happy to help you with personalised advice, for example on which course best suits your goals. You can also contact our advice department for practical questions.

Need study advice?

Call our study advisors for free advice.

Call 030 - 29 19 888

Available again Tomorrow from 8.30

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Free advice

Call for free advice from our study advisors 030 29 19 888 or ask your question by email: info@icm.nl.

Online Campus

At the ICM Campus we offer you inspiration for more success and happiness in your work (in Dutch).