Effective Communication

Besides all our courses in Dutch, we now offer some of our best valued courses in English.

Your behaviour and communication style determine how others respond to you. Sometimes your communication goes according to your wishes, but at other times conversations prove to be more difficult. Do you want to put yourself in a stronger position in your organisation and communicate more self-confidently? During this valuable course you will gain more insight into your own communication style and that of others. Under the guidance of a professional trainer you will learn to communicate in such a way that you achieve your goals in a pleasant and effective way. This will increase your influence and achieve better results, both in your business and private life.

Unique benefits

  • Your personal practice and learning goals are our starting point
  • Long-term effect thanks to a personal action plan
  • Personal guidance from an experienced communication trainer

Result

  • You put yourself in a stronger position as a professional
  • You learn to effectively communicate and get your message across
  • You learn to perceive and assess situations better
  • You know the strengths and pitfalls of your communication style and increase your personal charisma
  • You can give and receive respectful feedback
  • You learn to deal with difficult situations and resistance
  • You are able to communicate your ideas better and increase your influence in cooperation with others

Target audience

Anyone who wants to improve his or her communication.

Want to know if this is a match? Fill in a personal intake.

Programme

  • Effective observation and communication
  • Levels of communication: your personal style and that of others
  • Verbal versus non-verbal communication
  • Active and empathic listening
  • Effective influence
  • Rose of Leary
  • The technique of asking questions
  • Giving and receiving feedback
  • Dealing with resistance
  • Effective use of different communication styles and patterns
  • Practical situations and examples
  • Personal action plan
Start dates and locations

Study method

Prior to the training you will fill in an online intake form. In this intake you map out your learning goals. Under the guidance of an experienced communication trainer you will exchange experiences and work on individual and group assignments. The assignments are analysed and discussed afterwards.

Through individual feedback you gain insight into the way you communicate, the influence this has on others and your personal points for improvement. At the end of the course you will write a personal action plan, stating how and when you are going to apply what you have learned.

When you have completed the entire course, you will receive the ICM certificate.

Study method Virtual Classroom

When you attend this course in the Virtual Classroom, this study method applies.

Locations & date

Curious when this course starts next? View the upcoming starting dates and course locations.

More education and training

Here is an overview of all 28 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.

Locations & date

The course times are 9.30 to 17.00 and comprised of 2 meetings. This course can also be followed completely online via the virtual classroom.

The course is provided in Alkmaar, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Heerenveen, Maastricht, Online Virtual Classroom, Roermond, Rotterdam, Utrecht and Zwolle.

Maximum group size: 12 persons.

More education and training

Here is an overview of all 28 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.

Investment

The investment is € 995,-.

This excludes € 37,50 per day for the day arrangement or € 10,- per evening for the evening arrangement. For online meetings we do not charge arrangements fees.

VAT

The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.More information

Financing

There are various options for subsidies for both employers and private individuals to follow training. For example: if you pay for the course yourself, you can apply for a €1,000,- STAP-budget.More information

Possibilities for your employer

Many employers have a training budget that allows employees tot develop and grow in their career. You can find out what the options are within your organization by checking your terms of employment or by checking with your manager or HR.

Invoice

The invoice for this course will be sent after the first meeting. If you would like to receive it beforehand, you can mention this in the comment section of your enrolment form.

STAP-budget

For this course you can apply for the STAP-budget: a subsidy of €1,000 from the Dutch government (only for EU citizens or partners of EU citizens). A requirement is that the course starts after 4 weeks from now at the earliest. Only the start dates that meet this requirement are available. Read more about the STAP-budget or register with the link below.

Personal advice

Our advisors will be happy to help you with personal advice, for example about which course best suits your goals. You can also contact our advice department for practical questions.

Bel voor vrijblijvend advies

030 - 29 19 888

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More education and training

Here is an overview of all 28 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.

Ervaring van cursisten

Lees hier de ervaringen van cursisten die deze opleiding of training bij ICM hebben afgerond.

More education and training

Here is an overview of all 28 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.