Course Effective Communication

Effective Communication

During this course you will learn to communicate your ideas better and gain more insight into your own communication style and that of others.
Beste Opleider van Nederland 2023


Your behaviour and communication style determine how others respond to you. Sometimes your communication goes according to your wishes, but at other times conversations prove to be more difficult. Do you want to put yourself in a stronger position in your organisation and communicate more self-confidently? During this valuable course you will gain more insight into your own communication style and that of others. Under the guidance of a professional trainer you will learn to communicate in such a way that you achieve your goals in a pleasant and effective way. This will increase your influence and achieve better results, both in your business and private life.

Unique benefits

  • Your personal practice and learning goals are our starting point
  • Long-term effect thanks to a personal action plan
  • Personal guidance from an experienced communication trainer


  • You put yourself in a stronger position as a professional
  • You learn to effectively communicate and get your message across
  • You learn to perceive and assess situations better
  • You know the strengths and pitfalls of your communication style and increase your personal charisma
  • You can give and receive respectful feedback
  • You learn to deal with difficult situations and resistance
  • You are able to communicate your ideas better and increase your influence in cooperation with others

Target audience

Anyone who wants to improve his or her communication.

Want to know if this is a match? Fill in a Personal intake.


This course as tailor-made in your organization?
View the possibilities of Incompany here.

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The programme

Wondering what the programme is about? Check it out here.


  • Effective observation and communication
  • Levels of communication: your personal style and that of others
  • Verbal versus non-verbal communication
  • Active and empathic listening
  • Effective influence
  • Rose of Leary
  • The technique of asking questions
  • Giving and receiving feedback
  • Dealing with resistance
  • Effective use of different communication styles and patterns
  • Practical situations and examples
  • Personal action plan

Study method

We choose a thorough approach to best help you achieve the next steps in your daily practice.

Receive a ICM Certification after finishing this training!

  • Online intake

    Prior to the training you will fill in an online intake form. In this intake you map out your learning goals.

  • Assignments

    Under the guidance of an experienced communication trainer you will exchange experiences and work on individual and group assignments. The assignments are analysed and discussed afterwards.

  • Individual feedback

    Through individual feedback you gain insight into the way you communicate, the influence this has on others and your personal points for improvement.

  • Personal action plan

    At the end of the course you will write a personal action plan, stating how and when you are going to apply what you have learned.

  • ICM-certificate

    When you have completed the entire course, you will receive the ICM certificate.

Nice to know

  • When you attend this course in the Virtual Classroom, this study method applies.

  • ICM also offers this course incompany, tailor-made for your organisation.

Locations & date

Enroll directly to this course near you

Locations & date

The course times are 9.30 to 17.00 and comprised of 2 meetings. This course can also be followed completely online via the virtual classroom.

The course is provided in Alkmaar, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Heerenveen, Maastricht, Online Virtual Classroom, Roermond, Rotterdam, Utrecht and Zwolle.

Teaching locations

ICM leslocaties
Maximum group size: 12 persons.


The investment is € 1.095,-.

This excludes € 47,50 per day for the day arrangement or € 17,50,- per evening for the evening arrangement. For online meetings we do not charge arrangements fees.


The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.

More information


There are various options for subsidies for both employers and private individuals to follow a training.

More information

Possibilities for your employer

Many employers have a training budget that allows employees tot develop and grow in their career. You can find out what the options are within your organization by checking your terms of employment or by checking with your manager or HR.


The invoice for this course will be sent after the first meeting. If you would like to receive it beforehand, you can mention this in the comment section of your enrolment form.

Personal advice

Our advisors will be happy to help you with personal advice, for example about which course best suits your goals. You can also contact our advice department for practical questions.

Need Study Advice?

For free advice, call our study advisers.

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Free advice

Call for free advice from our study advisors 030 29 19 888 or ask your question by email:

Online Campus

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