Effective Communication

Besides all our courses in Dutch, we now offer some of our best valued courses in English.

Your behaviour and communication style determine how others respond to you. Sometimes your communication goes according to your wishes, but at other times conversations prove to be more difficult. Do you want to put yourself in a stronger position in your organisation and communicate more self-confidently? During this valuable course you will gain more insight into your own communication style and that of others. Under the guidance of a professional trainer you will learn to communicate in such a way that you achieve your goals in a pleasant and effective way. This will increase your influence and achieve better results, both in your business and private life.

Also available in Virtual Classroom

Great news: this course is also available in a fully online version.
Read more about the virtual classroom and watch the video (in Dutch).

Choose a start date

Unique benefits

  • Your personal practice and learning goals are our starting point
  • Long-term effect thanks to a personal action plan
  • Personal guidance from an experienced communication trainer

Result

  • You put yourself in a stronger position as a professional
  • You learn to effectively communicate and get your message across
  • You learn to perceive and assess situations better
  • You know the strengths and pitfalls of your communication style and increase your personal charisma
  • You can give and receive respectful feedback
  • You learn to deal with difficult situations and resistance
  • You are able to communicate your ideas better and increase your influence in cooperation with others

Target audience

Anyone who wants to improve his or her communication.

Want to know if this is a match? Fill in a personal intake.

Want to know if this is a match? Fill in a personal intake.

Programme

  • Effective observation and communication
  • Levels of communication: your personal style and that of others
  • Verbal versus non-verbal communication
  • Active and empathic listening
  • Effective influence
  • Rose of Leary
  • The technique of asking questions
  • Giving and receiving feedback
  • Dealing with resistance
  • Effective use of different communication styles and patterns
  • Practical situations and examples
  • Personal action plan
Start dates and locations

Study method

Prior to the training you will fill in an online intake form. In this intake you map out your learning goals. Under the guidance of an experienced communication trainer you will exchange experiences and work on individual and group assignments. The assignments are analysed and discussed afterwards.

Through individual feedback you gain insight into the way you communicate, the influence this has on others and your personal points for improvement. At the end of the course you will write a personal action plan, stating how and when you are going to apply what you have learned.

When you have completed the entire course, you will receive the ICM certificate.

Study method Virtual Classroom

When you attend this course in the Virtual Classroom, this study method applies (page in Dutch).

Locations & date

Curious when this course starts next? View the upcoming starting dates and course locations.

More education and training

Here is an overview of all 31 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.

Locations & date

The course times are 9.30 to 17.00 and comprised of 2 meetings. This course can also be followed completely online via the virtual classroom.

the course is provided in Alkmaar, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Heerenveen, Maastricht, Online Virtual Classroom, Roermond, Rotterdam, Utrecht and Zwolle.

Maximum group size: 12 persons.

More education and training

Here is an overview of all 31 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.

Investment

The investment is € 995,-.

This excludes € 37,50 per day for the day arrangement or € 10,- per evening for the evening arrangement. For online meetings we do not charge arrangements fees. The total investment excludes VAT. Exemption of VAT is possible. In this case you will be charged 10% extra on the investment price. More information.

The invoice for this course will be sent after the first meeting. If you would like to receive it beforehand, you can mention this in the comment section of your enrolment form.

Personal advice

Our advisors will be happy to help you with personal advice, for example about which course best suits your goals. You can also contact our advice department for practical questions.

Our advice department can be reached from 8:30 - 17:30 on telephone number

030 - 29 19 888

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If you prefer to be called by us at a more convenient time, please leave your details here.

More education and training

Here is an overview of all 31 courses in the category: Communicatievaardigheden

Incompany

ICM also offers this course incompany, tailor-made for your organisation.