
Effective Communication
Shortly
Your behaviour and communication style determine how others respond to you. Sometimes your communication goes according to your wishes, but at other times conversations prove to be more difficult. Do you want to put yourself in a stronger position in your organisation and communicate more self-confidently? During this valuable course you will gain more insight into your own communication style and that of others. Under the guidance of a professional trainer you will learn to communicate in such a way that you achieve your goals in a pleasant and effective way. This will increase your influence and achieve better results, both in your business and private life.
Unique benefits
- Your personal practice and learning goals are our starting point
- Long-term effect thanks to a personal action plan
- Personal guidance from an experienced communication trainer
Result
- You put yourself in a stronger position as a professional
- You learn to effectively communicate and get your message across
- You learn to perceive and assess situations better
- You know the strengths and pitfalls of your communication style and increase your personal charisma
- You can give and receive respectful feedback
- You learn to deal with difficult situations and resistance
- You are able to communicate your ideas better and increase your influence in cooperation with others

Programme
- Effective observation and communication
- Levels of communication: your personal style and that of others
- Verbal versus non-verbal communication
- Active and empathic listening
- Effective influence
- Rose of Leary
- The technique of asking questions
- Giving and receiving feedback
- Dealing with resistance
- Effective use of different communication styles and patterns
- Practical situations and examples
- Personal action plan
Study method
We choose a thorough approach to best help you achieve the next steps in your daily practice.
Receive a ICM Certification after finishing this training!
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Online intake
Prior to the training you will fill in an online intake form. In this intake you map out your learning goals.
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Assignments
Under the guidance of an experienced communication trainer you will exchange experiences and work on individual and group assignments. The assignments are analysed and discussed afterwards.
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Individual feedback
Through individual feedback you gain insight into the way you communicate, the influence this has on others and your personal points for improvement.
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Personal action plan
At the end of the course you will write a personal action plan, stating how and when you are going to apply what you have learned.
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ICM-certificate
When you have completed the entire course, you will receive the ICM certificate.
Nice to know
Locations & date
The course times are 9.30 to 17.00 and comprised of 2 meetings. This course can also be followed completely online via the virtual classroom.
The course is provided in Alkmaar, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Heerenveen, Maastricht, Online Virtual Classroom, Roermond, Rotterdam, Utrecht and Zwolle.
Investment
The investment is € 1.095,-.
This excludes € 47,50 per day for the day arrangement or € 17,50,- per evening for the evening arrangement. For online meetings we do not charge arrangements fees.
VAT
The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.
More informationFinancing
There are various options for subsidies for both employers and private individuals to follow a training.
More informationPossibilities for your employer
Many employers have a training budget that allows employees tot develop and grow in their career. You can find out what the options are within your organization by checking your terms of employment or by checking with your manager or HR.
Invoice
The invoice for this course will be sent after the first meeting. If you would like to receive it beforehand, you can mention this in the comment section of your enrolment form.
Personal advice
Our advisors will be happy to help you with personal advice, for example about which course best suits your goals. You can also contact our advice department for practical questions.
Need Study Advice?
For free advice, call our study advisers.
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Count on us before, during and after your development process
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