Course Effective Communication
Opleidingen & Trainingen Communicatievaardigheden Effective Communication
Courses in English

Effective Communication

During this course you will learn to communicate your ideas better and gain more insight into your own communication style and that of others.
Beste opleider van Nederland Certified B Corporation
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Summary

On location & online € 1.295,- without VAT and arrangement 2 days
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Your behaviour and communication style determine how others respond to you. Sometimes your communication goes according to your wishes, but at other times conversations prove to be more difficult. Do you want to put yourself in a stronger position in your organisation and communicate more self-confidently? During this valuable course you will gain more insight into your own communication style and that of others. Under the guidance of a professional trainer you will learn to communicate in such a way that you achieve your goals in a pleasant and effective way. This will increase your influence and achieve better results, both in your business and private life.

Unique benefits

  • Your personal practice and learning goals are our starting point
  • Long-term effect thanks to a personal action plan
  • Personal guidance from an experienced communication trainer

Result

  • You put yourself in a stronger position as a professional
  • You learn to effectively communicate and get your message across
  • You learn to perceive and assess situations better
  • You know the strengths and pitfalls of your communication style and increase your personal charisma
  • You can give and receive respectful feedback
  • You learn to deal with difficult situations and resistance
  • You are able to communicate your ideas better and increase your influence in cooperation with others

Target audience

Anyone who wants to improve his or her communication.

Want to make sure this training is right for you? Schedule a Personal intake.

Incompany

Would you like to organise this course for several colleagues within your organisation? Then an incompany programme might be interesting.

  • Tailor-made for your organisation
  • Aligned with the learning needs of the participants
  • Aligned with team and organisational goals
Check out the possibilities here

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The programme

Wondering what’s covered each day? See the programme here.

Programme

  • Effective observation and communication
  • Levels of communication: your personal style and that of others
  • Verbal versus non-verbal communication
  • Active and empathic listening
  • Effective influence
  • Rose of Leary
  • The technique of asking questions
  • Giving and receiving feedback
  • Dealing with resistance
  • Effective use of different communication styles and patterns
  • Practical situations and examples
  • Personal action plan

Study method

We choose a thorough approach to best help you achieve the next steps in your daily practice.

Receive an ICM Certification after finishing this training!

  • Online intake

    Prior to the training you will fill in an online intake form. In this intake you map out your learning goals.

  • Assignments

    Under the guidance of an experienced communication trainer you will exchange experiences and work on individual and group assignments. The assignments are analysed and discussed afterwards.

  • Individual feedback

    Through individual feedback you gain insight into the way you communicate, the influence this has on others and your personal points for improvement.

  • Personal action plan

    At the end of the course you will write a personal action plan, stating how and when you are going to apply what you have learned.

  • ICM-certificate

    When you have completed the entire course, you will receive the ICM certificate.

Nice to know

  • When you attend this course in the Virtual Classroom, this study method applies.

  • ICM also offers this course incompany, tailor-made for your organisation.

Locations & dates

Register directly at a location near you.

Locations & dates

The course times are 9.30 to 17.00 and comprised of 2 meetings. This course can also be followed completely online via the virtual classroom.

The course is available in Alkmaar, Amsterdam, Apeldoorn, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Enschede, Groningen, Heerenveen, Maastricht, Online Virtual Classroom, Roermond, Rotterdam, Utrecht and Zwolle.

From January 2027 the course available in Amsterdam, Arnhem, Breda, Den Bosch, Den Haag, Eindhoven, Groningen, Online Virtual Classroom, Rotterdam, Utrecht and Zwolle.

Training locations

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Maximum group size: 12 persons.

Investment

The investment is € 1.295,-.

This amount excludes € 57.50 per day for the day arrangement or € 25.00 per evening for the evening arrangement. This covers the use of the facilities, coffee/tea/soft drinks and (for the day arrangement) an extensive lunch. Naturally, no arrangement costs are charged for online meetings.

VAT

The total investment is excl. VAT. Exemption from VAT is possible. In that case you pay 10% on top of the investment price.

More information

Financing

There are various financing options and subsidies available for both employers and individuals for taking a course.

More information

Opportunities offered by your employer

Many employers provide a training budget to enable employees to develop and advance their careers. To find out what options are available within your organisation, please review your terms of employment or consult your manager or HR department.

Invoice

The invoice for this course will be sent after the first meeting. If you would like to receive the invoice beforehand, please indicate this in the comments field when registering.

Personal advice

Our advisors are happy to help you with personalised advice, for example on which course best suits your goals. You can also contact our advice department for practical questions.

Need study advice?

Call our study advisors for free advice.

Call 030 - 29 19 888

Available again Tomorrow from 8.30

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We support you throughout your entire learning journey

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Free advice

Call for free advice from our study advisors 030 29 19 888 or ask your question by email: info@icm.nl.

030 29 19 888 Get in touch

Online Campus

At the ICM Campus we offer you inspiration for more success and happiness in your work (in Dutch).

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